The platform
Assignments and handoffs the whole firm can see
Assignments, handoffs and workload visible across the whole firm.
What this looks like today
Who is doing what is a matter of convention. A handoff is an email, and a case in the gap between two people is a case nobody is moving.
What it does
Explicit ownership
Every case has an owner and every task an assignee, so a case in nobody's hands is a visible state rather than a silent one.
Handoffs that carry context
Passing a case passes its history and its outstanding work, not a summary written from memory.
Workload across the firm
Capacity is visible per person, so work can be moved before someone is underwater rather than after.
One process, however many offices
How a case moves is the firm's definition, so two locations do not quietly develop two practices.
Nothing should depend on one person's memory
The most experienced paralegal knowing how cases really move is a strength right up until it is the only copy. Making the process explicit is what lets that person work on the hard cases instead of being asked about the routine ones.
What it does not do
This is not a general team chat tool. It handles work assignment and case handoff, and sits alongside whatever your firm talks in.
See it on your own caseload
Thirty minutes with someone who knows personal injury practice. We will tell you plainly if it is not a fit.
Request a Demo